Terms & Conditions
1. Introduction
Welcome to Zeephyr! By accessing our Shopify store, you agree to these terms. We may update them at any time.
2. Products & Pricing
Prices may change without notice. Slight variations in jewelry design, color, or size may occur.
3. Orders & Payments
We accept various payment methods. Orders are confirmed upon successful payment. We reserve the right to cancel any order due to stock issues or fraud.
4. Shipping & Delivery
Shipping options and delivery times are available at checkout. Customers must provide the correct shipping address.
5. Returns & Refunds
Returns are accepted within 15 days if the item is unused. Refunds are processed after inspection. Custom-made jewelry is non-refundable.
6. Product Care & Warranty
Avoid water, perfumes, and chemicals to maintain jewelry quality.
7. Limitation of Liability
We are not responsible for allergic reactions or personal injuries caused by our products.
8. Privacy Policy
Customer data is used for order processing and marketing (if opted in). We do not sell personal data.
9. Governing Law
These terms are governed by the laws of United Kingdom. Any disputes will be handled in the relevant jurisdiction.
10. Contact Information
For questions, contact us at:
Email: info@zeephyr.com
Phone: 156 charles street 2/2 g21 2QH
Address: +44 7851081013