Terms & Conditions

1. Introduction

Welcome to Zeephyr! By accessing our Shopify store, you agree to these terms. We may update them at any time.

2. Products & Pricing

Prices may change without notice. Slight variations in jewelry design, color, or size may occur.

3. Orders & Payments

We accept various payment methods. Orders are confirmed upon successful payment. We reserve the right to cancel any order due to stock issues or fraud.

4. Shipping & Delivery

Shipping options and delivery times are available at checkout. Customers must provide the correct shipping address.

5. Returns & Refunds

Returns are accepted within 15 days if the item is unused. Refunds are processed after inspection. Custom-made jewelry is non-refundable.

6. Product Care & Warranty

Avoid water, perfumes, and chemicals to maintain jewelry quality.

7. Limitation of Liability

We are not responsible for allergic reactions or personal injuries caused by our products.

8. Privacy Policy

Customer data is used for order processing and marketing (if opted in). We do not sell personal data.

9. Governing Law

These terms are governed by the laws of United Kingdom. Any disputes will be handled in the relevant jurisdiction.

10. Contact Information

For questions, contact us at:
Email: info@zeephyr.com
Phone: 156 charles street 2/2 g21 2QH
Address: +44 7851081013